AN ONLINE RESULT CLEARANCE SYSTEM (ORCS): A CASE OF FEDERAL COLLEGE OF EDUCATION, PANKSHIN
Keywords:
Online Clearance System, Digital Transformation, Administrative Efficiency, ICT, EducationAbstract
This study examines the design and implementation of an Online Result Clearance System (ORCS) for the Federal College of Education, Pankshin, as a solution to the inefficiencies of the existing manual clearance process. The manual system is characterized by delays, human error, and administrative bottlenecks that hinder timely student clearance and graduation. Using a descriptive survey design, data were collected from key administrative departments and students to identify challenges associated with the current system and assess the feasibility of digital transformation. Findings revealed that the adoption of an online clearance system would enhance administrative efficiency, promote transparency, and improve data accuracy. However, the study also identified key challenges such as cyber security risks, infrastructural limitations and inadequate ICT skills among users. The proposed ORCS model integrates all clearance units’ academic departments, bursary, library, and student affairs into a centralized web-based platform for real-time verification and approval. The study concludes that implementing the system would significantly improve institutional service delivery and student satisfaction, provided that necessary technical and training supports are established. Recommendations were made for gradual system deployment, staff capacity building, and continuous evaluation to ensure sustainability and security.
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