CULTURAL INTELLIGENCE AND TEAM PERFORMANCE IN THE NIGERIAN POLICE FORCE, AKWA IBOM STATE COMMAND
Keywords:
Cultural Intelligence(CQ),, Cognitive Cultural Intelligence (CogCQ),, Behavioral Cultural Intelligence(BehCQ),, Team Cohesion, Team PerformanceAbstract
This study examined the impact of cultural intelligence on team performance in the Nigerian Police Force, Akwa Ibom State Command. Specifically, it evaluated how cognitive and behavioral dimensions of cultural intelligence influence team cohesion. A survey research design was employed, with a sample of 357 police officers drawn from a population of 5,288 using Krejcie and Morgan's Sample Size Table. Data were collected using a structured questionnaire, and a regression model was applied for analysis. The study found that both cognitive and behavioral cultural intelligence have a statistically significant positive effect on team cohesion within the Command. Moreover, the combined effects of these dimensions demonstrated a significant positive impact, with cognitive cultural intelligence emerging as a stronger predictor than behavioral cultural intelligence. The study concludes that cultural intelligence significantly enhances team cohesion and overall performance in the Nigerian Police Force, Akwa Ibom State Command. Accordingly, it recommends that the Command implement structured cultural intelligence (CQ) programs with an emphasis on cognitive CQ, given its strong predictive value for teamwork effectiveness. Behavioral CQ should also be developed through targeted training and considered in recruitment and team formation processes. Continuous CQ development through workshops, simulations, role-playing, and mentorship, accompanied by regular evaluation and feedback, is advised to sustain long-term teamwork and operational performance.References
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